No, you don’t need to. You can make purchases and check out as a guest everytime.
However, by setting up an account with us, it will allow you to order without having to enter your details every time you shop with us. You can sign up right now, or you can first start shopping and create your account before you check out at the shopping cart page.
Signing up will also allow you to collect 'Bark' reward points on each purchase.
We accept payments via Paypal and all major credit and debit cards such as Mastercard, VISA and American Express. You can also pay with Google Pay or Apple Pay.
You can enter your discount code on the checkout page. On desktop devices the discount form is on the right side of the checkout, on mobile devices there is a button towards the bottom of the page.
As most of our items have handmade or customised elements; this will depend on our stock levels and how many orders are ahead of yours. On average most orders are dispatched within between 1-5 business days.
For UK orders, they are usually delivered within 1-4 days from dispatch.
For international orders it can take between 4 and 14 days.
For additional details please see our delivery details page here.
Yes, we only ship in plain unmarked boxes. There is no company markings on the outside and we do not list the package contents. It would not be possible to identify the item from outside of the package.
Due to the nature of the items we sell; we do not normally accept returns for items which arrive undamaged. You can contact us here to discuss your issue and we may still be able to assist in some scenarios.
This service is currently only available for UK orders. Please contact us here before purchasing and we will advice you of the collection options available in your area.
For orders outside of the UK it is very likely you may need to pay some import fees to customs. The amount will vary by country.
For US orders only, this fee is included in the price and you will not be charged an additional fee by customs.
'Bark' points is our loyalty reward points program here at SubWoofs. You can earn points on every purchase (or with certain other actions), and then use those points for discounts against future orders.